Frequently Asked Questions
Do you buy junk cars?
Yes! At Calton Auto Parts Recyclers, we specialize in buying any type of junk vehicles & autos, including all years, makes, and models in any condition. We offer Guaranteed Pricing with Fast Free Towing & Junk Car Removal, providing the highest cash paid for your vehicle! With prompt, professional service with honesty and customer satisfaction!
We make selling your Junk Car for Cash, Hassle Free!
- Simply contact us with the year, make, and model
- We provide you with the highest quote possible
- Schedule your Junk Car Removal for fast and free pickup
- Driver pays you on the spot upon removal
We welcome all individual junk car owners and any Commercial Accounts. Serving Baltimore- Annapolis and The DC Metro Area.
Contact our auto salvage yard now to get the best price for your Junk Car Removal! And put us to the test!
How do I tell what year, model, or options/package my car is?
The VIN (vehicle identification number) of your vehicle is located on a metal plate on the driver's side of your car's dash. It can usually be viewed only by standing outside your car and looking at the lower edge of the windshield. The plate is about three inches long. You may also have a VIN sticker on the driver's door of your vehicle, either on the door itself, just under the latch mechanism or on the door jamb under the latch post. (Open the driver's door and look along the rear edge for a sticker.) The VIN is 17 characters long; without all 17 characters, it is very difficult to decode a VIN. You may search the internet for various services that will decode your VIN, or you may telephone / email your VIN to us for decoding. Our software decodes the make, model, year, engine size, and number of doors for almost any passenger vehicle. It will not decode a vehicle's transmission type, color, seat fabric, etc. in most cases. There is no charge for decoding your VIN.
What will shipping cost?
Rates vary by part size, part weight, distance shipped, and urgency. If you have a good idea what your part weighs and how you'd like it shipped, log on to your preferred shipper's website and input your information and our zip code (20794). If your weight / size estimate is close, you'll have a general idea of cost. Alternately, you could call or email us. Our sales staff has several decades of experience and can usually get within a few dollars of actual charges just from memory. A salesperson can also make more definite calculations using one of several shipping programs.
How long should I expect to wait before my part arrives?
Depending upon the distance and mode of transport, from same-day up to 6 days. Our sales staff can advise you of exceptions.
How do I purchase a part ?
If you're purchasing the item online, on our eBay store, click “Buy Now” on the item of your choice and the system will guide you to the buying process. Or you may contact us by phone or via our contact form to arrange payment and shipping. One of our customer service technicians will verify your order to insure that our part fits with your vehicle. When you make the purchase, you'll be sure you are purchasing the correct part for your vehicle.
How do I identify the part I need?
If you are unable to contact us and you are uncertain of your part's proper name, we recommend you see a local technician for diagnostic.
What do the abbreviations in the "conditions" section of a part's description stand for?
There is an industry short-hand which often uses Hollander Interchange numbers and abbreviations to describe options and conditions of parts. A Ford Taurus engine described as 3.0L,AT,FAC,C-125,O-55,WARM,GL,EXC.SHO,FWD, for example, is a 3.0 liter engine from a car with an automatic transmission and factory air conditioning. The compression averaged 125 pounds, the oil pressure 55 pounds, and it was a warm check, meaning the engine was operational. The trim package of this Taurus is a GL, not a Taurus SHO, and it was a front-wheel drive. One might also see GRN, BLU, ORNG (for green, blue, or orange), or part numbers, as in LESS 128 (without the side-view mirror), PAIR W-591 (both--usually airbags--with the sensor module), W-LH 202 (with left-hand seat). If a description is too cryptic, rely more on the information you gave at the beginning of the search or contact us for a complete explanation.
What does your 101-day warranty cover?
All of the parts we sell are guaranteed to be in good working condition unless otherwise noted. Part are guaranteed for 101-Days under normal use. Our Guarantee covers you if the part fails in service on your vehicle. We do not cover labor fees under any circumstances. All items must be installed with in 30 days of receipt. Customer is liable for all shipping & freight charges. We have been an auto recycler since 1971 bringing the best quality standards the industry has to offer. If for any reason there is a problem with a part, you are covered by us. We are always willing to work with you to make sure your experience with us is a positive one.
What's your return policy?
Returns must be within 30 days of purchase and accompanied by a receipt. Some restocking fees may apply depending on part's origin.
Do you accept deposits?
Deposits, when permitted, are 25% of the purchase price, must be paid in full within three days, and are non-refundable.
Can I get a history on the part I'm considering for purchase?
Usually our staff can see how many miles were on a vehicle before it was parted out, how long it has been in stock, and how often similar parts have gone bad in the past two years or more. Some parts harvested from inventory vehicles are marked as 'rebuilt', or 'remanufactured.' While this is an encouraging sign for the buyer, it is usually impossible for us to definitively say how many miles such parts have logged.
How do I find your store?
Get Directions / View Interactive Map Here.
What are your hours of operation?
8 a.m - 5 p.m. (EST), Monday-Friday
How do I apply for a job?
If you're interested in a position at Calton Auto Parts Recyclers, click on the "careers" tab on our Who We Are page.